Contact

Customer and Information Centre
For general queries and queries regarding registration

Phone +41 848 014 014
Fax +41 58 580 21 21
info@swissgrid.ch

Office hours:
Monday to Friday 7.30 a.m. - 5.30 p.m. CET
(except national public holidays)

swissgrid ltd.
Customer and Information Centre
Dammstrasse 3
P.O. Box 22
CH-5070 Frick

Day-Ahead scheduling / Post Scheduling Adjustments
For operational queries regarding day-ahead and post-scheduling

Phone +41 58 580 27 01
Fax +41 58 580 27 27
scheduling.day-ahead.FO@chtso.ch

Office hours:
Monday to Sunday 1.30 p.m. - 5.00 a.m. CET
(365 days/year)

swissgrid ltd.
BG Management
Werkstrasse 12
CH-5080 Laufenburg

Please note: Calls to and from our day-ahead scheduling office (+41 58 580 27 01) will be recorded.

Intra-Day scheduling
For operational queries regarding intra-day scheduling

Phone +41 58 580 29 11
Fax +41 58 580 29 10
Fax +41 58 580 29 20
scheduling.intra-day.FO@chtso.ch

Business hours:
Monday to Sunday 12 a.m. - 12 a.m.
(365 days/year)

swissgrid ltd.
BG Management
Werkstrasse 12
CH-5080 Laufenburg

Please note: Calls to and from our intra-day scheduling office (+41 58 580 29 11) will be recorded.